Technical Support Specialist
3 weeks ago
We are seeking a highly skilled Technical Support Specialist to join our team at 2070 K-T Italy S.R.L. in the dynamic semiconductor industry.
About UsAt 2070 K-T Italy S.R.L., we pride ourselves on being an award-winning training center, offering cutting-edge solutions and exceptional customer service.
Job DescriptionThis role is focused on providing top-notch technical support for our customers' current and future tools at their sites. You will work closely with our Installation Engineers to resolve problems and ensure seamless collaboration.
Your key responsibilities will include:
- Providing formal training at our award-winning training centers and traveling domestically and internationally for initial training;
- Solving complex problems with sophisticated capital equipment at customer sites;
- Ensuring customer satisfaction and maintaining operational quality of system equipment;
- Coordinating actions with customers to minimize downtime;
- Assisting Installation Engineers in resolving problems;
To be successful in this role, you will need:
- A Bachelor's Level Degree or Master's Level Degree in a related field, or equivalent experience;
- Excellent problem-solving skills, analytical thinking, and ability to understand software, electronics, optics, mechanical, electro-mechanical, and electro-optical systems;
- Experience working on electronic systems within the semiconductor industry, medical devices, defense, aerospace, or aviation industry;
- Strong interpersonal communication, collaboration, and customer engagement skills;
- A proven track record of driving results, learning new things, and adapting to changing situations;
- Fluency in English; Italian language proficiency is a plus;
- A valid full driver's license;
We provide a competitive salary range of €60,000 - €80,000 per year, depending on experience, along with a family-friendly total rewards package, variable compensation components, company car or car allowance, and award-winning training opportunities.
How to ApplyPlease submit your CV through the 'Apply' button below to be considered for this exciting opportunity.
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