Technical Support Specialist
13 hours ago
Join OCI SYSTEM PTE. LTD. as a Technical Support Specialist
We are seeking a highly skilled and dedicated individual to fill the role of Technical Support Specialist. As a key member of our team, you will be responsible for delivering exceptional customer service, addressing initial technical inquiries, and setting the foundation for positive customer relationships.
The ideal candidate will possess strong communication skills, able to work independently, and be a cooperative and supportive team member. Additionally, they should have a friendly, positive, and solution-oriented disposition.
In this role, you will handle pre-sales technical support, conduct system demos, and provide first-level support assistance to customers. You will also record customer usage questions and technical issues in logs, direct unresolved issues to next-level support, and maintain effective and professional communication with customers.
We offer a competitive salary of SGD $4500 - $5500 per month, depending on experience. Our benefits package includes opportunities for growth and development, a collaborative and dynamic work environment, and a comprehensive compensation and benefits program.
This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and resolving technical issues. If you are a motivated and enthusiastic individual who thrives in a fast-paced environment, we encourage you to apply.
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