E-commerce Account Manager

1 week ago


Singapur, Singapore TikTok Full time
About Our Team

Welcome to our dynamic FMCG team at TikTok, where we're passionate about delivering exceptional customer experiences and driving growth for our merchants. As a key member of our team, you'll play a crucial role in shaping our category strategy and executing business development opportunities.

Key Responsibilities:
  • Oversee the daily management of category account managers and operations, ensuring seamless execution and high-quality results.
  • Collaborate with our category leader to define and execute business development opportunities, driving category growth and revenue expansion.
  • Work closely with content creators and influencers to increase GMV uplift and enhance the overall customer experience.
  • Conduct thorough category data analysis, identifying gaps and opportunities for improvement, and develop effective solutions to drive business results.
  • Lead relevant category special projects, focusing on improving sellers' and buyers' experiences and driving business growth.
Requirements:
  • Bachelor's Degree or equivalent practical experience.
  • At least 3-5 years of experience in e-commerce, with a proven track record as an Account Manager.
  • Experience working with affiliate marketing and product assortment is highly desirable.
Preferred Qualifications:
  • Experience with selling through content/live streaming.
  • Experience as a content creator/influencer.


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