Arcade Service Ambassador

1 week ago

Singapore beBeeCustomer Full time $1,800 - $2,500

Arcade Service Representative

Job Description

We are seeking a friendly and enthusiastic individual to join our team as an Arcade Service Representative. As a key member of our operations staff, you will be responsible for ensuring a fun and safe experience for all guests. This role involves providing exceptional customer service, maintaining the cleanliness and organization of the arcade, and performing various tasks to support the overall operation of the center.

This is an excellent opportunity for someone who enjoys working with people, is detail-oriented, and can work well under pressure. If you are looking for a dynamic and fast-paced environment where you can make a real difference, we encourage you to apply.

Key Responsibilities
  • Customer Service: Greet and welcome guests upon arrival, assist guests with game instructions, prize redemption, and general inquiries, handle guest complaints and issues promptly and courteously.
  • Game Operation: Monitor and maintain arcade games and equipment, troubleshoot and perform minor repairs on arcade machines, ensure all games are operational and report any malfunctions to the maintenance team.
  • Cash Handling: Operate the cash register and handle financial transactions accurately, process payments for game tokens, tickets, and merchandise, balance cash drawers at the beginning and end of shifts.
  • Facility Maintenance: Keep the arcade clean and organized, regularly sanitize high-touch surfaces and game equipment, ensure restrooms and common areas are clean and stocked with supplies.
Requirements
  • Previous experience in customer service or a similar role preferred.
  • Basic knowledge of arcade games and equipment is a plus.
  • Strong communication and interpersonal skills.
  • Ability to handle cash transactions accurately.
  • Ability to perform physical tasks, including lifting and standing for extended periods.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
  • Ability to communicate fluently in English.
Personal Attributes
  • friendly and outgoing personality.
  • strong problem-solving skills.
  • attention to detail and a proactive attitude.
  • ability to work well in a team-oriented environment.
  • passion for providing excellent customer service.

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