Arcade Game Experience Provider

2 weeks ago

Singapore beBeeAmusement Full time $1,800 - $2,500
Job Title: Arcade Amusement Center Service Crew

The ideal candidate will have a passion for providing excellent customer service and a strong problem-solving attitude. As a member of our service crew, you will be responsible for ensuring a fun and enjoyable experience for all guests.

You will assist in the operation of arcade games, provide excellent customer service, maintain cleanliness and order in the facility, and perform various tasks to support the overall operation of the center.

Key Responsibilities:

  • Customer Service: Greet and welcome guests upon arrival. Assist guests with game instructions and general inquiries. Handle guest complaints and issues promptly and courteously.
  • Game Operation: Monitor and maintain arcade games and equipment. Troubleshoot and perform minor repairs on arcade machines. Ensure all games are operational and report any malfunctions to the maintenance team.
  • Cash Handling: Operate the cash register and handle financial transactions accurately. Process payments for game tokens and merchandise. Balance cash drawers at the beginning and end of shifts.
  • Facility Maintenance: Keep the arcade clean and organized. Regularly sanitize high-touch surfaces and game equipment. Ensure restrooms and common areas are clean and stocked with supplies.
  • Team Collaboration: Work cooperatively with other team members to ensure smooth operations. Attend team meetings and training sessions as required. Assist in special events and promotions within the arcade.

Required Skills and Qualifications:

  • Previous experience in customer service or a similar role is preferred.
  • Basic knowledge of arcade games and equipment is a plus.
  • Strong communication and interpersonal skills.
  • Ability to handle cash transactions accurately.
  • Ability to perform physical tasks, including lifting and standing for extended periods.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
  • Ability to communicate fluently in English.

Benefits:

  • Friendly and outgoing personality.
  • Strong problem-solving skills.
  • Attention to detail and a proactive attitude.
  • Ability to work well in a team-oriented environment.
  • Passion for providing excellent customer service.

Work Schedule: Available 5 days a week, flexible hours available on request.

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