
Arcade Games Expert
5 days ago
Product Specialist Job Description ">
- Job Summary: We are seeking a highly skilled Product Specialist to join our team. As a key member of our organization, you will be responsible for serving as the subject matter expert for arcade games. ">
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- Act as product subject matter expert (SME) for arcade games, with a strong understanding of arcade operators' needs and field conditions ">
- Support game testing by monitoring in-game performance, collecting structured feedback through surveys, and observing real-world gameplay to validate development iterations ">
- Curate and populate operator-facing documentation such as manuals, troubleshooting guides, and FAQs. Collaborate with engineering and support teams to ensure accuracy and completeness, using relevant tools and platforms to manage and publish content ">
- Closely collaborate with creative, engineering, supply chain teams, and OEM partners and lead assigned projects through the entire project lifecycle while ensuring that they meet requirements and quality standards ">
- Lead product-specific improvements and features through the creation of physical mock-ups to evaluate form, function, and usability ">
Key Skills and Qualifications:
- Diploma and above ">
- 3-5 years of relevant experience ">
- Strong communication skills - written, visual, and verbal ">
- Comfortable with cross-functional collaboration in a fast-paced environment ">
- Keen interest in arcade games, gaming culture, or interactive hardware products ">
- Ability to break down technical information into simple, easy-to-understand formats ">
- Organized, detail-oriented, and able to manage multiple tasks and timelines ">
- Familiarity with documentation tools, diagrams, or other visual content creation tools is a plus ">
- Experience with physical prototyping, creating mock-ups, and user testing is a plus ">
- Excellent written and verbal communication skills in English and Mandarin ">
- Experience working with arcades in Singapore an advantage ">
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