Retail Ambassador

4 days ago


Singapur, Singapore Love, Bonito Full time

About Us

Love, Bonito is a pioneering digital-first company dedicated to empowering the everyday Asian woman and inspiring self-confidence. As a leading womenswear brand in Southeast Asia, we are headquartered in Singapore and have a strong presence across Hong Kong SAR China, Indonesia, Malaysia, and a retail franchise in Cambodia. We have also expanded into international markets, including the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with a strong commitment to female representation in leadership roles. We have raised significant funding and are poised for growth, with a mission to become the most thoughtful brand globally for the Asian female consumer.

We are seeking a dynamic individual to join our team as a Retail Ambassador. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and driving sales performance in our stores.

Key Responsibilities

  • Provide a seamless shopping experience for customers, ensuring that all merchandise is available in all colors, sizes, and quantities on the floor.
  • Process transactions, exchanges, and returns using our POS system, maintaining a high level of accuracy and efficiency.
  • Receive and process new stock, replenishments, returns, damages, and transfers, supporting all stocktake exercises.
  • Communicate effectively with customers about ongoing promotions and offers, promoting first-class service excellence and customer experience at all times.
  • Be a customer experience champion, offering advice on color, fit, and silhouette to best suit customers' needs.

Requirements

  • Good written and oral command of English.
  • Service-oriented with strong interpersonal skills.
  • Availability to work a minimum of 15 hours per week, including weekends and public holidays.
  • Flexibility to work closing shifts that may end at 11pm.
  • Commitment to a minimum of 6 months.

Benefits

  • Part-time: $12/hour.
  • Staff discount.
  • Uniform credits and gift card of store credits upon confirmation.

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