Retail Ambassador
4 days ago
About Us
Love, Bonito is a pioneering digital-first company dedicated to empowering the everyday Asian woman and inspiring self-confidence. As a leading womenswear brand in Southeast Asia, we are headquartered in Singapore and have a strong presence across Hong Kong SAR China, Indonesia, Malaysia, and a retail franchise in Cambodia. We have also expanded into international markets, including the Philippines and the United States of America.
Founded in 2010, we are proudly female-founded with a strong commitment to female representation in leadership roles. We have raised significant funding and are poised for growth, with a mission to become the most thoughtful brand globally for the Asian female consumer.
We are seeking a dynamic individual to join our team as a Retail Ambassador. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and driving sales performance in our stores.
Key Responsibilities
- Provide a seamless shopping experience for customers, ensuring that all merchandise is available in all colors, sizes, and quantities on the floor.
- Process transactions, exchanges, and returns using our POS system, maintaining a high level of accuracy and efficiency.
- Receive and process new stock, replenishments, returns, damages, and transfers, supporting all stocktake exercises.
- Communicate effectively with customers about ongoing promotions and offers, promoting first-class service excellence and customer experience at all times.
- Be a customer experience champion, offering advice on color, fit, and silhouette to best suit customers' needs.
Requirements
- Good written and oral command of English.
- Service-oriented with strong interpersonal skills.
- Availability to work a minimum of 15 hours per week, including weekends and public holidays.
- Flexibility to work closing shifts that may end at 11pm.
- Commitment to a minimum of 6 months.
Benefits
- Part-time: $12/hour.
- Staff discount.
- Uniform credits and gift card of store credits upon confirmation.
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