Guest Experience Ambassador

2 weeks ago


Singapore beBeeGuest Full time $2,700
Job Title: Guest Experience AmbassadorOverview of the Role:

We are seeking a highly skilled and motivated Guest Experience Ambassador to join our team. As a key member of our front desk operations, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:
  • Guest Service: Provide personalized service to guests, responding promptly to their requests and needs.
  • Cash Handling: Perform cashiering duties, accurately handling cash and maintaining the cash float.
  • Communication: Answer incoming and outgoing calls in a professional manner, effectively communicating with guests and colleagues.
  • Upselling: Promote and participate in our upselling program, suggesting enhancements and services that enhance the guest experience.
  • Information Provision: Assist guests with inquiries regarding transportation, directions, restaurant reservations, and other related matters.
Requirements:
  • Experience: Relevant experience in front office operations, preferably in a similar role.
  • Skillset: Excellent interpersonal and communication skills, ability to work independently and as part of a team.
  • Availability: Willingness to work shifts, including weekends and public holidays.
Benefits:

As a valued member of our team, you will enjoy a range of benefits, including opportunities for career growth and development, a supportive work environment, and competitive compensation.



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