
Ambassador of Guest Experience
2 days ago
As a Lobby Ambassador, you will play a key role in enhancing the service experience for hotel guests. Your primary responsibility will be to engage with guests and activate all outlet services within the lobby area, including restaurants, bars, front desks, business centers, lounges, and more.
You will respond to guest requests for special arrangements or services, such as transportation, reservations, dry cleaning, and make necessary arrangements or identify appropriate providers.
Additionally, you will gather, summarize, and provide local area knowledge to inform guests about the property and surrounding area amenities, including special events and local activities.
Finally, you will contact appropriate individuals or departments as needed to resolve guest calls, requests, or problems.
Required Skills and Qualifications:- High school diploma or equivalent
- No related work experience required
- No supervisory experience required
- None license or certification required
Marriott International is committed to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Others:As a host with Marriott Hotels, you will help keep the promise of 'Wonderful Hospitality. Always.' by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
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