Ikea Sales and Service Associate

4 weeks ago


Singapore Ikea Full time
Job Description:

We are seeking a highly skilled and motivated Sales and Service Associate to join our team at IKEA Jurong. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of merchandising excellence.

Your Key Responsibilities:

  • Understand customer shopping behavior, retail trends, and life at home to provide relevant solutions.
  • Secure sales and profitability through sales steering and range efficiency.
  • Work with replenishment proposals to ensure product availability.
  • Maintain a high level of merchandising basics and contribute to improving customer experience.
  • Support efficient payment, exchange, and returns processes.

Qualifications:

Your Profile:

  • You have the ability to champion flexibility, speed, and simplicity.
  • You can align customer needs with business needs.
  • You can communicate effectively with colleagues from diverse functions.
  • You can work independently and reliably.
  • You can find solutions for customer and operational issues.


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