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Sales and Supply Support Specialist
1 month ago
IKEA is a leading home furnishings company that aims to make people's lives better through design and sustainability.
Job OverviewThe estimated salary for this role is SGD 55,000 - SGD 70,000 per annum.
Job DescriptionIn this exciting role as Sales and Supply Support Specialist, you will be responsible for creating and constantly improving excellent availability, range management, and forecasting at the lowest possible costs. As a key member of the Sales and Supply Support team, you will work closely with the Stores commercial team and act as a communication link between the store and Supply and Availability, Service Office matrix.
Your Key Responsibilities:- Secure the highest possible goods availability in partnership with the commercial team, taking into account country-specific positioning campaigns, the commercial calendar, and local store activities.
- Act as the main contact partner for all range management and operational supply-related questions within the commercial team in the store.
- Work actively with the Sales team in the area of range management, ensuring qualitative and timely administration of the range in systems and highlighting deviations on the range frame and parameters by providing necessary information.
- Contribute to successful replenishment by working actively with operational forecasting together with Sales and maintaining system parameters for timely and rightful commercial needs to maximize sales potential and customer experience.
- Produce necessary follow-ups for the commercial and management team regarding operational processes in the store, including phasing in and out, overstock, and concrete activities and non-central shortages.
- Support the Operations Manager with stock discrepancies analysis as part of the inventory management process.
To succeed in this role, you will need:
- Minimum 2 years' experience in Retail Supply Chain and operational excellence to contribute to the Retail Logistics business.
- Skilled in retail and/or logistics processes, tools, and working methods with high analytical skills and numerical skills.
- Able to make objective decisions based on monitoring and reviewing of the in-store Logistics system and other available information.
- A team player with strong interpersonal skills and confidence in approaching and communicating to stakeholders in a clear and concise manner, able to establish and maintain effective work relationships with cross-departmental colleagues.
- Able to work independently and under pressure.
- Equipped with MS Office proficiency knowledge.
- Able to commit to work on public holidays and weekends.