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Customer Support Manager

2 weeks ago

Singapore beBeeCustomerSupport Full time $90,000 - $120,000
Job Title: Senior Support Operations Specialist

We are seeking a highly motivated and experienced professional to manage and develop support activities within the assigned geographical area in Asia. The ideal candidate will be responsible for reinforcing and expanding existing support activities, identifying new opportunities, establishing customer needs, and coordinating commercial actions.

Key Responsibilities:
  • Reinforce the development of existing support activities
  • Identify and prospect new opportunities to develop support activities
  • Establish and report customer needs
  • Develop local relationships between entities, partners, and customers

Requirements:
  • Proven experience in support activities and ideally in defense
  • Proven experience in business development within the geographical area
  • More than 5 years of professional experience in Commercial and Customer Support activities

Qualifications:
  • Bachelor's degree or equivalent experience
  • More than 5 years of complex sales and Business development experience or more, preferably in the Support activities and ideally in Defense industry
  • Demonstrated excellent customer relationship management skills