Retail Operations Specialist

18 hours ago


Singapore TOTT STORE Full time
Key Responsibilities

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Operations Executive. The successful candidate will be responsible for:

  • Providing exceptional customer service and ensuring a positive shopping experience
  • Replenishing stock and conducting regular stock takes to maintain an organized store environment
  • Ensuring accurate pricing and promotion signage is displayed throughout the store
  • Assisting with post-sales support, including product returns and refunds
  • Picking, processing, and packing e-commerce self-collect orders
  • Liaising with internal departments to resolve operational issues
  • Assisting with cooking and baking classes, as well as maintaining the cleanliness of the store
  • Performing additional duties as required
Requirements

To be successful in this role, you will need to:

  • Be available to work retail hours, including weekends and public holidays
  • Have prior retail experience in a related field
  • Be an energetic and motivated team player with a strong desire to achieve
  • Possess excellent communication skills and be sales-driven
  • Be customer service-oriented
  • Hold a minimum of an 'O' or 'N' Level certificate
What We Offer

As a Retail Operations Executive with TOTT STORE, you will have the opportunity to:

  • Work a 5-day week
  • Progress your career in a supportive environment
  • Develop your skills and knowledge in a dynamic retail setting

We are committed to providing a positive and inclusive work environment, and we encourage applications from candidates who share our values and are passionate about delivering exceptional customer service.



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