Expert in Business Solution Implementation

2 weeks ago

Singapore beBeeCareer Full time $80,000 - $120,000
Job Title: Application Solutions Expert

About The Role:

The ideal candidate will be responsible for implementing and supporting business solutions focused on compliance or SWIFT payments for the banking and finance sector.

The candidate will work closely with different stakeholders to understand business processes, gather requirements, implement and post-implementation support the solutions for improvement and streamlining operations.

Key Responsibilities:

  • Analyse and document business processes and system requirements.
  • Understand and interpret business requirements and translate them for implementation.
  • Ensure that the business solution is successfully implemented by defining suitable architecture and integrating the solution into the customer's environment.
  • Contribute to system or application enhancements, including documentation and testing activities.
  • Assist with issue analysis during application testing in non-production environments.
  • Troubleshoot issues, perform root cause analysis, and provide timely resolutions.
  • Monitor application performance and recommend improvements.
  • Participate in standby/on-call duties (24x7) as part of a rotating schedule.
  • Maintain a proactive and positive attitude in delivering ongoing support, including the use of monitoring and optimization tools.
  • Work closely with project managers and cross-functional teams, including business users and infrastructure teams, to address issues and implement long-term solutions.
  • Manage vendor relationships and ensure timely resolution of external application support issues.
  • Provide training and documentation to end-users.

Requirements:

  • Diploma or Degree in Computer Science, Information Technology, or related field.
  • At least 2 years of experience in application consulting, business analysis, or IT support in financial compliance, financial industry, or similar business applications will be an advantage.
  • Fresh graduates are also welcome.
  • Proficiency in English, both written and spoken.
  • Good communication and interpersonal skills with a customer-centric mindset.
  • Eagerness to learn and expand technical expertise.
  • Strong teamwork, planning, and coordination abilities.
  • Ability and willingness to travel or work independently when required.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Opportunity for career advancement and professional development.
  • Flexible work arrangements and a supportive work environment.
  • Comprehensive health and wellness benefits.
  • Team-building activities and social events.

Contact us now to discuss this exciting opportunity to become an Application Solutions Expert

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