Automotive Operations Specialist

1 month ago


Singapore Porsche Asia Pacific Full time
Porsche Singapore Pte. Ltd.

At Porsche, we are seeking a highly skilled Sales Operations Assistant to join our team in Singapore. This role is perfect for individuals who thrive in dynamic environments and have a passion for delivering exceptional customer experiences.

The successful candidate will be responsible for managing Tequipment, Pre-Delivery Inspections (PDI), vehicle movement, and off-site storage. You will also coordinate refurbishment and conduct quality checks to ensure that all vehicles meet Porsche's high-quality standards.

Key Responsibilities:
  • Handle Tequipment management including ordering and tracking the status of orders to ensure timely availability and installation.
  • Manage Pre-Delivery Inspection (PDI) requests and collaborate with Aftersales team on installations and vehicle preparations.
  • Manage and track the movement flow of all Porsche Singapore vehicles, including off-site overflow storage, ensuring accurate location records and overseeing key press management.
  • Conduct quality and presentation checks to ensure all Porsche Singapore vehicles meet Porsche standards, including coordinating grooming services and overseeing servicing and repairs.
  • Track and manage reports on test drives, mileage, petrol expenditure, and other metrics, as well as manage season parking for demo and management vehicles.
  • Coordinate pre-owned car refurbishment and manage Porsche Approved warranty extensions, including arranging vehicle movements for customer viewings.
  • Support the coordination of vehicle displays in the showroom and arrange display shift dates.
  • Oversee the arrangement of loan vehicles for customers, media, and key opinion leaders (KOLs), including conducting 360 walk-around vehicle checks and managing insurance.
Requirements:
  • 2-3 years of relevant working experience, preferably in the Automotive industry.
  • Proficient in MS Office.
  • A team player with excellent communication and interpersonal skills.
  • Proactive in engaging stakeholders and ensuring timely follow-up with a strong sense of accountability.
  • Self-driven with a proactive learning attitude.
  • Attention to details and ability to prioritise and multitask.
  • Required to perform shift work including weekday evenings, weekends & public holidays.
  • Possess a Class 3 Driving License with at least 4 years of driving experience.

The estimated salary for this position is SGD $50,000 - SGD $70,000 per annum, depending on experience.



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