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Academic Services Officer

2 months ago

Singapore CURTIN EDUCATION CENTRE PTE. LTD. Full time
Job Title: Academic Services Officer

We are seeking a highly organized and detail-oriented Academic Services Officer to join our team at Curtin Education Centre PTE. LTD. The successful candidate will provide administrative support to academic staff and students, ensuring the smooth operation of academic systems.

Key Responsibilities:
  • Assessments and Progressions:
    • Acquire and maintain knowledge of examination systems, policies, and procedures.
    • Ensure examination papers and stationery are adequately stocked and inventory maintained.
    • Set up online assessments and examinations.
    • Organize arrangements for students with special examination requirements.
    • Process student applications for exam clashes.
    • Create progressive assessments schedules.
    • Make room arrangements for assessments and examinations.
    • Vet assessment papers for completeness.
    • Store assessment papers in a secured area.
  • Student Management:
    • Provide students with advice on course requirements.
    • Coordinate student enrolment systems.
    • Process requests for review of papers and appeals against results.
    • Process applications for extension or deferred assessments.
    • Handle cases of academic misconduct.
    • Identify and track students at risk.
  • Marking and Moderation:
    • Organize the marking of assessments.
    • Receive and process invoices for marking fees.
    • Manage assessment moderation.
    • Coordinate the release of results.
  • University Procedures:
    • Ensure student academic progress is in accordance with regulations.
    • Assist with the preparation of Board of Examiners reports.
  • Academic Support:
    • Provide support and assist students with academic enquiries.
    • Prepare daily classroom schedules.
    • Support academic staff for course delivery requirements.
    • Manage students and teaching staff surveys.
    • Process and prepare students' letter requests.
  • Others:
    • Perform ad-hoc tasks assigned by the Senior Manager (Academic).
Requirements:
  • A diploma (or equivalent).
  • Excellent communication and interpersonal skills.
  • Proven ability to meet deadlines and work with minimum supervision.
  • Well-developed time management and organizational skills.
  • High levels of initiative and problem-solving skills.
Desirable:
  • Experience in academic administration and/or programme management, preferably in higher education.
  • Experience in working with international students.
  • Ability to adapt in a dynamic and fast-paced environment.