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Academic Support Officer

1 month ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Job Title: Academic Support Officer

Job Summary:
The Academic Support Officer is responsible for providing administrative support to academic staff and maintaining academic systems for the school. The role involves preparing and maintaining sessional academic staff employment contracts, organizing and maintaining academic staff contact details, and ensuring academic staff have access to required equipment and resources.

Key Responsibilities:
• Prepare and maintain sessional academic staff employment contracts
• Organize and maintain academic staff contact details, network accounts, and systems access
• Ensure academic staff have access to required equipment and resources
• Obtain necessary teaching approval for academic staff
• Maintain records of qualifications and CVs of academic staff
• Register academic staff details through online systems to maintain CPE registration of academic staff
• Check sessional academic staff teaching claims for submission to Finance for processing
• Assist in planning and organizing Professional Development workshops for academic staff

Student Systems Management:
• Manage students' record and update students' status on Student Management systems to ensure accuracy of record and academic status
• Advise students on course requirements
• Assist with enrolment of new and continuing students
• Provide support and assist students with academic enquiries
• Identify students in need of academic skills support and refer them to relevant support class
• Monitor academic progress to identify students at risk
• Process course variation applications and provide relevant academic counselling to students relating to the study plan
• Organize and conduct student academic advising session and briefing when required
• Ensure student academic progress is in accordance with regulations

Course Planning and Delivery:
• Assist in planning of units offering for each study period for all programs
• Manage and update student study plans each study period for all programs
• Assist in the development of the academic timetable for each study period in consultation with Director of Academic Services and academic staff
• Prepare timetable in the Student Management System and setup for students' class registration
• Manage students' class registration via the Student Management System
• Support the class monitoring process to ensure they are taking place in accordance with the timetable and keep records of any changes
• Support academic staff for course delivery requirement
• Support lesson observation as part of quality management
• Assist in planning and organizing Study Skills workshops for students
• Maintain up to date knowledge of course structures and academic policies and procedures

Attendance System Management:
• Manage the attendance system and liaise with the vendor to ensure the system is operating effectively
• Ensure that information (e.g. student enrolment and timetable details) on the attendance system is up to date and accurate
• Monitor the captured attendance records and review the accuracy of the data captured against scheduled timetable
• Prepare relevant reports from attendance records to facilitate the monitoring of attendance requirements, including identifying students at risk
• Prepare student attendance records for submission to Immigration & Checkpoints Authority for the purpose of Student's Pass applications
• Process students' absence justification requests and lecturers' manual attendance requests
• Process attendance appeals
• Coordinate and facilitate staff training sessions on the attendance system
• Coordinate and facilitate the capturing of students' bio data

Academic Support:
• Meet and provide counselling with students who do not meet attendance requirements
• Provide support and assist students with academic enquiries
• Prepare the daily classroom schedules on the display monitors and maintain the locations where classroom schedules are displayed
• Support academic staff for course delivery requirement
• Assist in preparation of class lists
• Manage students and teaching staff surveys including the creation of the surveys, results compilation, and analysis
• Assist with the logistics of tests and examinations
• Assist with the logistics for enrolment period
• Assist with preparation of Student ID cards
• Process and prepare students' letter requests

Others:
• Plan and implement student and academic staff surveys
• Ad-hoc tasks assigned as and when required by Associate Director of Academic Services

Contact Information:
Chin Wai Loon Reg No: R24121618
The Supreme Hr Advisory Pte Ltd EA No: 14C7279