Technical Service Delivery Expert

2 weeks ago


Singapore ADVENTUS SINGAPORE PTE. LTD. Full time
Our Expectations
We expect our Technical Service Delivery Experts to possess a strong foundation in technical skills, including knowledge of on-premise and cloud print management solutions. They should also have excellent communication and interpersonal skills, enabling them to effectively collaborate with internal stakeholders and clients. In addition, they must be able to work independently as well as part of a team, with a positive attitude and a commitment to delivering high-quality results.

In this role, you will have the opportunity to work on a variety of MPS projects, each with its unique requirements and challenges. You will need to be able to analyze complex problems, develop creative solutions, and communicate effectively with clients to ensure their needs are met. The successful candidate will be able to work effectively in a fast-paced environment, prioritizing tasks, managing multiple projects simultaneously, and meeting deadlines.

Key Performance Indicators:
• Client satisfaction ratings above 90%
• Successful project delivery rate above 95%
• Employee engagement and retention rates above industry average
• Revenue growth rate above 10% per annum

What We Offer:
• Competitive salary and benefits package
• Opportunities for career advancement and professional growth
• Collaborative and dynamic work environment
• Recognition and reward for outstanding performance

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