Concierge and Host

5 days ago


Balestier Road The Initial Residence Singapore COVER PROJECTS PTE LTD Full time
Job Title: Concierge and Host

Job Description:
The Concierge and Host will be responsible for delivering exceptional guest experiences at COVER PROJECTS PTE LTD. This role involves greeting guests warmly, ensuring smooth check-in and check-out processes, and addressing inquiries promptly.

Key Responsibilities:
  • Provide engaging greetings to guests, setting the tone for a seamless stay
  • Ensure efficient check-in and check-out processes, adhering to SOPs and policies
  • Upsell additional facilities and services when appropriate, driving revenue growth and enhancing guest satisfaction
  • Respond promptly to telephone calls, emails, and messages from guests, demonstrating excellent communication skills

Qualifications:
  • Degree in Hospitality or related field
  • Minimum 2 years of experience in customer service
  • Excellent communication and interpersonal skills


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