Manager Billing Support Team

5 days ago


Singapore TRUST RECRUIT PTE. LTD. Full time

TRUST RECRUIT PTE. LTD. is seeking a Manager Billing Support Team to join our team. As a Manager, you will be responsible for overseeing the day-to-day operations of the billing team, ensuring the delivery of quality outcomes. Key responsibilities include managing the generation and sending of accurate invoices to customers or clients, reviewing client accounts and billing histories to ensure accuracy and completeness, correcting billing errors and discrepancies promptly, and maintaining detailed records of transactions, invoices, and payment histories.

You will also be responsible for tracking and monitoring client payments, ensuring timely collection, following up on overdue payments by contacting clients via phone, email, or letter, applying payments to the correct accounts and resolving any payment issues, addressing and resolving client billing inquiries and disputes, providing support to clients regarding billing and payment concerns, and assisting clients with setting up payment plans or resolving issues related to their invoices.

A key aspect of this role is ensuring that billing practices comply with financial regulations, company policies, and industry standards. The ideal candidate will possess strong leadership skills, attention to detail, and effective communication skills.


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