Senior Claims Manager

1 month ago


Singapore SMRT Corporation Ltd Full time

About the Role

We are seeking an experienced Senior Claims Manager to join our team at SMRT Corporation Ltd. In this role, you will be responsible for managing a team of claims officers and handling various types of claims.

Key Responsibilities

  • Manage a team of claims officers to ensure efficient claim processing and customer satisfaction.
  • Handle recovery and defending claim cases, including pax mishap cases and media/public authority cases.
  • Liaise with third-party claimants, solicitors, insurers, and authorities to resolve claims amicably.
  • Cease and desist Recovery / Defending Claim cases
  • Handle non-motor claims for internal customers and conduct roll calls to maintain team efficiency.
  • Attend tenant engagement meetings and provide administrative support as required.

Qualifications & Work Experience

A Diploma or Degree in any relevant field, such as business administration or law, is essential for this role. Additionally, you must hold a Certificate of General Insurance. Our ideal candidate has at least 5 years of experience in claims management and has worked with insurance companies or similar organizations.

Salary and Benefits

The estimated salary for this role is SGD $80,000 - $100,000 per annum, depending on your qualifications and experience. As a Senior Claims Manager, you can expect a comprehensive benefits package, including medical insurance, retirement savings plan, and annual leave entitlements.

Why Join Us

At SMRT Corporation Ltd, we strive to provide safe, reliable, inclusive, and sustainable transportation solutions. Our employees are passionate about making a difference, and we foster a culture of innovation, teamwork, and continuous learning. If you are a motivated individual who thrives in a dynamic environment, we encourage you to apply for this exciting opportunity



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