Claims Processor

7 days ago


Singapore TALENTSIS PTE. LTD. Full time
Job Summary:
A Claims Executive is required to join a reputable Business Managed Services provider in Singapore. The ideal candidate will possess excellent interpersonal skills, be meticulous and customer-oriented, with a minimum of 1 year experience in processing claims as a Claims Assessor, Claims Executive or Claims Officer.

About the Company:
Talentsis Pte Ltd is a leading Business Managed Services provider in Singapore, offering a wide range of services including finance, payroll, HR, and customer care. We specialise in helping businesses transform and streamline their operations.

Job Description:
The Claims Executive will be responsible for verifying and processing financial claims in accordance with stipulated policies and guidelines, ensuring claimants are compensated fairly, consistently and according to established service standards. The role involves verifying financial claims, determining the documents required for assessment, exercising prudence in processing and approving claims, discussing and escalating complex cases for review and decision, and handling customer requests within service standards to deliver a positive customer experience.

Responsibilities:
  • Verify financial claims and ensure compliance with company policies and guidelines.
  • Determine the necessary documents for claim assessment and verification.
  • Exercise prudence in processing and approving claims to ensure fairness and consistency.
  • Discuss and escalate complex cases for review and decision by senior management.
  • Handle customer requests and provide a positive customer experience.

Requirements:
  • Minimum Diploma in Business Administration, Banking & Finance or related fields.
  • At least 1 year experience as a Claims Assessor, Claims Executive or Claims Officer.
  • Meticulous and customer-oriented with good interpersonal skills.

What We Offer:
We offer a competitive salary of SGD $45,000 - $60,000 per annum, commensurate with experience, and opportunities for career growth and professional development.
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