Senior Claims Professional, A&H Leadership Role

1 month ago


Singapore CHUBB Full time
Job Summary

We are seeking a highly skilled and experienced Senior Claims Specialist to join our team at CHUBB. As a Senior Claims Specialist, you will be responsible for directing, monitoring, assessing, and handling claims and claim-related issues arising under Accidental and Health business classes and some International Personal Lines claims.

About the Role

This position is accountable for providing excellent claims service, ensuring claims quality, managing expenses, and providing legal advice as required on claims. You will also be responsible for providing training and technical support to internal and external stakeholders.

Key Responsibilities
  • Work within local and regional operating processes and claim handling procedures to ensure high-quality claim service to all customers in accordance with Chubb's Claims Philosophy.
  • Evaluate the cost-effectiveness of claims handling procedures and recommend improvements to reach optimum performance and service standards.
  • Manage and handle claims to finality within designated Settlement Authority and Chubb Claims Management Guidelines, including timely action, appropriate investigation, regular case reviews, and proper evaluation.
  • Comply with Chubb's quality review program guidelines and ensure corrective action is taken as necessary.
Requirements

To be successful in this role, you will need advanced expertise and knowledge in A&H claims handling, excellent communication and interpersonal skills, and the ability to effectively manage all internal and external stakeholders. You should also have advanced knowledge of legal, regulatory, and procedural requirements on A&H claims handling, as well as the ability to analyze all claims to ensure optimal quality and prepare reports for various business units and clients.

Salary and Benefits

The estimated salary for this role is $120,000 - $150,000 per year, depending on experience and qualifications. In addition to a competitive salary, we offer a range of benefits, including medical insurance, retirement plans, and paid time off.


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