Documentation Specialist
2 days ago
We are seeking a detail-oriented and skilled Technical Writer to join our team on a fixed-term contract basis. In this role, you will be responsible for developing clear, accurate, and user-focused documentation that supports product use, system functionality, and content localization.
Your work will help improve content quality, support operational processes, and enhance user understanding across a global audience.
Key Responsibilities:- Review and assess existing documentation for accuracy, clarity, and consistency.
- Create, edit, and maintain user-facing documentation, including language guides, process documents, and technical references.
- Work closely with cross-functional teams to define documentation needs and delivery timelines.
- Develop supporting materials such as FAQs, quick-start guides, onboarding tools, and training content.
- Ensure documentation meets internal standards for usability, readability, and accessibility.
- Structure content using approved templates, formatting tools, and style guides.
- Maintain documentation quality in a fast-paced and evolving environment.
- Bachelor's degree in Technical Communication, English, Computer Science, Engineering, or a related field.
- At least 2 years of experience in technical writing, documentation, or content development.
- Excellent command of written English, including grammar, tone, and structure.
- Proficiency with documentation tools such as MadCap Flare, Adobe FrameMaker, Confluence, Google Docs, or Microsoft Office.
- Strong organizational and communication skills, with the ability to handle multiple projects simultaneously.
The successful candidate will have excellent analytical and problem-solving skills, with the ability to collaborate effectively with cross-functional teams to deliver high-quality documentation.
This is an exciting opportunity for a skilled technical writer to take their career to the next level and make a significant impact on our organization's success.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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