Operational Lead

5 days ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Job Summary

We are seeking a highly skilled and experienced Department Head - Operations & Development to join our team at The Supreme HR Advisory Pte Ltd.

About the Role

The successful candidate will be responsible for overseeing the daily operations in the Hostel, ensuring that Youth Work Associates (YWAs) and Night Residential Care Worker (NRCWs) understand and align with the overall philosophy. They will also oversee staff relationships with residents and stakeholders, manage staff morale, motivation, and discipline, and monitor and develop staff competency and training.

Main Responsibilities
  • Management Function: Supervise the daily operations in the Hostel according to SOPs, ensure YWAs and NRCWs understanding and alignment of practice with the overall philosophy, oversee staff relationship with residents and stakeholders, manage staff morale, motivation, and discipline, monitor and develop staff competency and training.
  • Role Function: Cover the role of the shift staff when necessary, effective and fair roster planning to cater to the needs of the daily operations, ensure adherence to the SOPs in the daily operations of the hostel, coach YWAs and NRCWs to perform their roles effectively, coordinate with other Departments when necessary, manage and oversee all documentations required for the department.
  • Development Function: Assist HOH/HOD in roles and functions which are assigned, assist HOD in planning the development of the YWA and NRCWs in the department, assist HOD in reviewing current and implementing new process to meet requirements of the Ministry, identify and attend courses/training for personal and professional growth and development.
Requirements
  • Able to lead taskforces within the department, able to represent the department to contribute in inter-department/inter-division taskforces.
  • Excellent Communication Skills, Mentoring, Overseeing a team, Leadership, Manpower Planning, shifts schedules, Budget, Managed all daily operations, Budgeting, leading a group.
What We Offer

$4300 - $5000 per month, based on experience and qualifications.



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