
Sales and Operations Professional
3 days ago
We are seeking a skilled Sales & Operations professional to join our dynamic team.
Key responsibilities will include:
- Customer Support & Sales
- Provide exceptional customer service and support via phone, email, chat or in-person interactions.
- Understand customer needs and recommend suitable products and solutions.
- Follow up with leads and convert them into successful sales.
- Maintain strong relationships with existing clients to encourage repeat business.
- Handle customer feedback, complaints, and post-sales support professionally.
- Operations & Administration
- Accurately input and update customer orders into the company's platform.
- Prepare and submit backend forms, quotations, and sales-related documents.
- Generate regular sales reports and assist with data tracking for management.
- Coordinate with logistics and warehouse teams to ensure smooth delivery and installation.
- Support ad-hoc administrative and operational tasks as assigned.
- Strong communication and interpersonal skills.
- Sales-driven with excellent customer service mindset.
- Detail-oriented, organised, and able to handle multiple tasks.
- Comfortable with technology (order platforms, CRM, spreadsheets).
- Ability to work independently and as part of a team.
- Competitive salary with performance-based incentives.
- Hands-on experience in sales, customer support, and operations.
- Opportunities for career growth in a fast-growing SME.
- Supportive and collaborative team environment.
About Us
Our company focuses on delivering high-quality products and exceptional service to our clients. We value teamwork, integrity, and continuous improvement, and are committed to the professional and personal development of our employees.
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