Platform Operations Manager
4 weeks ago
Job Overview
Welcome to the Platform Due Diligence Team Lead role at Wise, where you will play a vital part in ensuring the operational excellence of our integrated strategic partners and their end customers.
Your Mission
This role is a unique opportunity to have a significant impact on Wise's mission by specializing in the ongoing support for operational agents working with integrated strategic partners and their end customers.
Key Responsibilities
- Expert Support
Provide expert-level support to internal team members and stakeholders, leveraging vast knowledge of internal processes.
Process ImprovementImprove existing processes by providing daily feedback to all Platform-related teams, including onboarding, tooling, training, and mentoring.
CollaborationCollaborate with other Due Diligence teams to expand PDD coverage to all necessary regions.
Staying Up-to-DateKeep up-to-date with updates and changes in Wise's internal risk-based approach to KYC/CDD.
EscalationEscala
SupportAssist Partner Oversight team in Partner quality Analysis, providing expert feedback based on the team's findings.
DocumentationUnderstand how to roadmap processes and build/keep up with ongoing updates for team knowledge base (Wikis).
ToolingImprove or request needed tooling and roadmap requirements for needed tooling, understanding what to ask for.
CommunicationRelate Feedback to Platform Teams, understanding partner due diligence needs with regards to process creation, team staffing/hiring, and tooling.
Team AdministrationTeam Lead Admin duties include Hiring, Scheduling Trainings, Agent support, Growth, and providing support for team members' career development and paths.
-
Operations Manager, Southeast Asia
4 weeks ago
Singapore TIDEWATER OFFSHORE OPERATIONS PTE. LTD. Full timeJob SummarySeeking an experienced Operations Manager to oversee the full spectrum of operations for the APAC region, ensuring the safe and efficient management of vessels under their control.Key ResponsibilitiesSupport the development of the company's strategy and work towards the company vision, goals, and values.Supervise the day-to-day operations of...
-
TikTok Platform Operation Lead
1 week ago
Singapore TikTok Full timeAbout the RoleAre you a seasoned expert in platform operations, with a passion for driving efficiency and excellence?We're looking for a highly skilled Senior Platform Operation Specialist to join our TikTok team!TikTok is a leading global social media platform, with a fast-paced and dynamic environment that's perfect for someone who thrives on challenge and...
-
Senior Platform Operations Lead
3 weeks ago
Singapore TikTok Full time**About the Role**We are seeking a highly skilled Senior Platform Operations Lead to join our team. As a key member of our Data-TnS-PUO Team, you will be responsible for providing instant troubleshooting and consulting services to internal Platform users.This role involves receiving and resolving user issues, communicating with our engineering teams,...
-
Platform operations intern
3 weeks ago
Singapore Deutsche Börse AG Full timeYour career at Deutsche Börse Group Division/section Clearstream Banking S. A., Singapore Branch/ Platform Operations Singapore Your Area of Work Joining our Client Service team within Platform Operations at Clearstream Fund Centre AG (an integral part of Clearstream Fund Services area), you will be supporting the day-to-day processes and procedures...
-
Platform operations intern
7 days ago
Singapore Deutsche Börse AG Full timeYour career at Deutsche Börse Group Division/section Clearstream Banking S. A., Singapore Branch/ Platform Operations Singapore Your Area of Work Joining our Client Service team within Platform Operations at Clearstream Fund Centre AG (an integral part of Clearstream Fund Services area), you will be supporting the day-to-day processes and procedures...
-
Operations Manager, South East Asia
2 months ago
Singapore TIDEWATER OFFSHORE OPERATIONS PTE. LTD. Full timeRoles & ResponsibilitiesROLE PURPOSE The Operations Manager will support full spectrum of operations department and supervise the day-to-day operations of vessels under the control of APAC region. TDW Australia office focal point for vessel, client, third party and intra-company liaison on matters concerning daily reporting and general operational...
-
Singapore OKX Full timeWho We Are At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used...
-
Digital Platforms Operations Specialist
1 week ago
Singapore CapitaLand Full time**Job Description**We are looking for a highly skilled Digital Platforms Operations Specialist to join our team at CapitaLand. As a key member of our Digital Platforms team, you will be responsible for driving the evolution and digitalization of our retail and workspace landscape.The ideal candidate will have a strong background in operations, marketing, or...
-
Singapore TikTok Full timeAbout the RoleOverviewTikTok is seeking a highly skilled Senior Safety Operations Manager to lead our global safety operations team. As a key member of our Trust and Safety organization, you will be responsible for developing and implementing strategies to ensure a safe and supportive community on our platform.In this role, you will manage a high-performing...
-
Restaurant Operations Manager
4 weeks ago
Singapore A OPERATIONS PTE. LTD. Full timeRestaurant Supervisor RoleJob PurposeThe Restaurant Supervisor will work closely with the Restaurant Manager to ensure all restaurant operations are in line with company procedures, supervise team members, and ensure quality and hygiene standards are met.Key Responsibilities1. Collaborate with the Restaurant Manager to maintain high standards of food...
-
Platform partnerships manager
3 weeks ago
Singapore Smartly.io Group Full timeAs a part of Smartly's journey becoming a full multi-platform player, we need to nurture and improve our relationship with platform partners like Facebook, Pinterest, Snapchat, Tik Tok and Google in order to drive new business, retain & grow existing customers, improve our thought-leadership position and product-market fit and coordinate internal...
-
Strategic Data Platform Manager
6 days ago
Singapore IHiS Full timeAbout the RoleAs a Strategic Data Platform Manager at IHiS, you will be responsible for overseeing the planning and delivery of programmes/projects for data platforms in our Data Engineering Division.Main Responsibilities1. Lead the team of Programme/Project managers to plan out data acquisition and migration projects related to MOH data platforms.2. Oversee...
-
Site Reliability Engineer
2 weeks ago
Singapore LANDI INTERNATIONAL (SINGAPORE) PTE. LTD. Full timeJob DescriptionWe are seeking a highly skilled Site Reliability Engineer to join our team at LANDI INTERNATIONAL (SINGAPORE) PTE. LTD. in Singapore.Role Summary:The successful candidate will be responsible for the operation and maintenance of our infrastructures, ensuring their reliability and performance while learning from senior engineers.Main...
-
Platform Operations Specialist
1 week ago
Singapore TikTok Full timeCompany OverviewTikTok is a leading social media platform, dedicated to providing instant troubleshooting and consulting services to its users.
-
IT Services Manager
1 week ago
Singapore Careers@Gov Full timeAbout the RoleWe are seeking an experienced IT Services Manager to join our team at Careers@Gov. This is a key role that will involve overseeing the operations of Microsoft platforms, including Power Platform tools and Co-pilot family suite of products.Key ResponsibilitiesOperations Management: As part of a team, you will be responsible for implementing and...
-
Apac operations head
3 weeks ago
Singapore Citigroup Full timeAPAC Operations Head - Authentication Platform Management (SVP) The Identity and Access Management (IAM) Authentication Platform Management - APAC Operations Head is a senior management level role responsible for the management of various L3 functions in the region such as Infrastructure, Integrations, Operations, and Strategic Initiatives. If you have a...
-
Platform publisher
3 weeks ago
Singapore Hogarth Worldwide Ltd Full timeHogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content...
-
Data Platform Architect
1 week ago
Singapore Tencent Full timeTencent Games is a leading global platform for game development, operations and publishing.We are seeking an experienced Data Platform Architect to join our team.As a Data Platform Architect, you will be responsible for maintaining big data suites of overseas cloud platforms, monitoring and resource management, and ensuring the stability of data platforms...
-
Platform Infrastructure Specialist
3 weeks ago
Singapore Squarepoint Capital Full timeAbout the Role:As a Platform Infrastructure Specialist at Squarepoint Capital, you will play a crucial role in delivering mission-critical platform infrastructure using the DevOps methodology. This position requires a deep understanding of platform engineering and automation, with a focus on increasing platform stability and operational efficiency.Key...
-
Digital Platform Product Manager
1 month ago
Singapore DBS Bank Limited Full timeBusiness FunctionAs a leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help our customers achieve their goals and aspirations. With a comprehensive range of financial solutions, including deposits, investments, insurance, mortgages, credit cards, and personal loans, we empower our customers to succeed at every life stage.Key...