Expert System Support Specialist

6 days ago

Singapore beBeeInfrastructure Full time $4,000 - $6,000
Job Title

IT Infrastructure Specialist - Support and Maintenance Expertise

Job Overview
  • Seeking a highly skilled technical expert to provide top-notch system, network, and desktop support services. This role involves delivering exceptional customer experience through timely and effective issue resolution.
Key Responsibilities:
  • The successful candidate will be responsible for daily onsite and offsite support activities, collaborating with internal teams to resolve complex technical issues, and working with the product team on system enhancements or troubleshooting.
  • Collaborate with cross-functional teams to identify and implement process improvements, ensuring seamless delivery of services.
  • Develop and maintain strong relationships with stakeholders to foster open communication and ensure alignment with business objectives.
Requirements:
  • A degree in IT or a related field is required. The ideal candidate should have hands-on experience in desktop support, Windows OS knowledge, and networking fundamentals.
  • Previous experience in customer-facing environments is advantageous.
  • Strong analytical, problem-solving, and communication skills are essential for success in this role.
  • The ability to work in a dynamic environment with rotating shifts, including morning and evening schedules, is necessary.
  • Willingness to travel to multiple sites as required.
Preferred Qualifications:
  • Technical certifications in relevant areas, such as CompTIA A+, are desirable.
Working Conditions:
  • The role requires working in a fast-paced environment with frequent deadlines.
  • Travel to multiple sites may be required as needed.
About Us

We value diversity and inclusion and welcome applications from qualified candidates who share our passion for delivering exceptional results.

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