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Medical Instrumentation Specialist

2 weeks ago

Singapore beBeeMedicalInstrumentation Full time $80,000 - $110,000

Job Overview

A highly skilled Medical Instrumentation Specialist is needed to provide technical support and maintenance for advanced medical equipment. This role involves delivering prompt on-site assistance to customers, ensuring instruments are fully functional, and maintaining excellent customer satisfaction.

Key Responsibilities:

  • Deliver on-site technical support to customers and Field Applications Scientists/Specialists.
  • Install, upgrade, repair, and maintain complex medical instrument systems.
  • Maintain up-to-date knowledge using service manuals, SOPs, and remote connectivity.
  • Manage and control service inventory to ensure first-time fix performance.
  • Collaborate with sales and marketing teams to support system placements and promotional efforts.
  • Build strong relationships with key clients to support their system success.
  • Provide resolution for technical issues while maintaining excellent customer satisfaction.
  • Perform qualification and validation procedures at customer sites.
  • Coordinate and execute new system installations, including facility readiness assessments.
  • Participate in team projects to support continuous improvement and innovation.

Required Skills and Qualifications:

  • Degree in Engineering (Electrical, Electronics, Biomedical, Mechanical, or related disciplines).
  • Experience servicing medical devices or analytical/laboratory instruments.
  • Exposure to optics and laser-based equipment is advantageous.
  • Strong technical troubleshooting and problem-solving skills.
  • Excellent interpersonal and communication abilities.
  • Basic knowledge of laboratory best practices and safety protocols.
  • Understanding of genomics, sequencing technologies, or bioinformatics is a plus.
  • Customer-oriented mindset with a commitment to service excellence.

Benefits:

  • Willingness to travel for on-site support, installations, and training.

About the Role:

This is an exciting opportunity for a motivated individual to join our team as a Medical Instrumentation Specialist. If you have a passion for technical work and enjoy working with people, this could be the ideal role for you.