Luxury Condominium Customer Service Representative

2 weeks ago

Singapore beBeeCustomerService Full time $3,000 - $4,500
Job Title: Concierge Officer - Luxury Condominium Role

This is a unique opportunity to work in a prestigious residential condominium, providing exceptional customer service and support to residents and visitors.

About the Role:

The Concierge Officer serves as the primary point of contact for residents and guests. Reporting directly to the Residence Manager, this role combines excellent communication skills with administrative and security responsibilities.

Main Responsibilities:

  • Greet and assist residents, visitors, and service providers in a professional and courteous manner.
  • Process visitor registrations and announce guests to residents before granting building access.
  • Handle resident requests, questions, and concerns promptly and efficiently.
  • Accept and manage package deliveries, notify residents, and maintain the package log.
  • Coordinate amenity bookings (e.g., party room, guest suites, fitness facilities).
  • Provide information about condominium facilities, neighborhood services, and local attractions.

Security & Safety:

  • Respond to emergency situations according to established protocols.
  • Coordinate with emergency services (police, fire, ambulance) when necessary.
  • Conduct periodic facilities equipment checks and report any malfunctions.

Administrative Duties:

  • Answer phone calls and respond to emails promptly and professionally.
  • Maintain accurate daily logs of all activities, incidents, and communications.
  • Process resident maintenance requests and coordinate with building maintenance staff.
  • Update resident directories and information databases.
  • Prepare shift reports for management review.
  • Assist with coordination of contractor access and supervision.
  • Support property management with administrative tasks as needed.

Requirements:

  • Minimum Certificate / Diploma or equivalent in Hotel & Hospitality or Business Management.
  • Minimum 3 to 5 years' of customer service experience.
  • Proficient computer skills including Microsoft Office suite.
  • Excellent verbal and written communication abilities.

Benefits:

  • Full-time position (44 hours per week).
  • Rotating shifts including mornings, evenings, weekends, and holidays.
  • Occasional lifting up to 30 kg (luggage, packages, supplies).
  • Professional attire/uniform required.

Seniority Level: Entry level

Employment Type: Contract

Job Function: Other

  • Luxury Condominium Resident Services Manager

    4 days ago

    Singapore beBeeConcierge Full time $3,500 - $5,500

    Residential Host Manager">Job Description:">This is an exciting opportunity to lead a dynamic team and provide exceptional service to residents in a luxury condominium setting.">">The Residential Concierge Department is responsible for delivering personalized concierge services, including breakfast, all-day refreshments, pool and gym towel replenishment, and...

  • Luxury Condominium Professional

    3 days ago

    Singapore beBeeResidence Full time $80,000 - $120,000

    Job Title: Condominium ManagerKey Responsibilities:We are seeking a highly skilled and experienced condominium manager to oversee the smooth operation of our properties. The ideal candidate will have a strong background in property management, with experience in managing high-end residences.The successful candidate will be responsible for ensuring the...

  • Executive Condominium Operations Specialist

    2 weeks ago

    Singapore beBeeOperations Full time $120,000 - $180,000

    Assistant Residences ManagerSpearhead the strategic direction of high-end condominium facilities, driving operational excellence and growth through visionary leadership. Foster a culture of outstanding service delivery and exceed customer expectations.Develop and execute comprehensive operational strategies aligned with the brand's vision and goals.Lead and...

  • Luxury Brand Representative

    1 week ago

    Singapore beBeeSkincare Full time $3,000 - $6,000

    Job DescriptionWe are seeking a skilled Skincare Ambassador to represent our premium skincare brand in Singapore. This is an exciting opportunity to elevate your career and work in a dynamic team within a luxury skincare environment. The ideal candidate will have a passion for skincare and luxury beauty products, excellent communication and interpersonal...

  • Client Advisor

    3 days ago

    Singapore Luxury Careers Full time

    **Our Client**: Our client is one of the luxury fashion brands originating from Italy. We seek a Client Advisor to successfully management of the order fulfillment process, ensuring the highest service level targets are met consistently and back-office procedures are optimized. **Key Responsibilities**: - Resolve order-related issues by liaising between...

  • Customer Service Representative

    7 days ago

    Singapore beBeeCustomerService Full time $2,500 - $4,500

    **Job Title:** Customer Service Representative","Responsibilities:Respond to customer inquiries via WhatsApp and provide timely resolutions.Explain the purchasing process in a clear and concise manner.Prepare quotations, invoices, and other relevant documents.Verify the authenticity of incoming luxury items and jewelry.Offer simple translation support to...

  • Luxury Brand Representative

    2 weeks ago

    Singapore beBeeBrand Part time $4,500 - $6,000

    Job Description:We are seeking a charismatic representative to embody the spirit of our luxury brand at Changi Airport. Your primary objective will be to create awareness and drive sales by interacting with customers, offering product samples, and introducing them to our premium offerings.Main Responsibilities:To represent our selected FMCG brand (Perfume...

  • Guest Services Agent/officer

    1 week ago

    Singapore LUXURY CAREERS Full time

    **- Global Luxury Retail MNC** ** **High Basic Salary with Attractive Share Commission** ** Good Career Prospect** ** Medical Benefits / 5 days work week / Central**Responsibilities**: * - The ambassador will be dynamic and efficient to serve all guests approaching the Reception with a professional, warm and positive attitude. - Provide good customer...

  • Luxury Store Customer Service Representative

    4 days ago

    Singapore beBeeCustomer Full time $28,800 - $57,600

    Temporary Luxury Retail AssistantWe are seeking a highly motivated and customer-focused individual to join our team as a Temporary Luxury Retail Assistant. This role is ideal for individuals who enjoy working in a fast-paced retail environment and are eager to learn and develop their skills.In this capacity, you will be responsible for providing exceptional...

  • Luxury Skincare Representative

    2 weeks ago

    Singapore beBeeSkincare Full time $40,000 - $60,000

    Job Overview:Elevate your career in the luxury skincare industry as a Skincare Ambassador. We invite you to take on this exciting opportunity and grow with our dynamic team.This is an excellent chance for passionate individuals who can engage with customers and help them achieve their skincare goals. As a representative of our premium skincare brand, you...