Claims Coordinator

5 days ago


Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time

About Us:
PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED is a leading insurance company with a strong presence in the region.

About the Role:
We are currently seeking an experienced Claims Administrator to join our team.

About You:
We're looking for a self-motivated and independent individual who can perform tasks effectively and accurately. As a Claims Administrator, you will be responsible for registering claims within established timelines, managing the claims mailbox, and overseeing correspondences.

Your Responsibilities Will Include:

  • Registering claims within timelines established, ensuring all data are entered accurately.
  • Managing the claims mailbox for incoming submissions.
  • Overseeing incoming and outgoing correspondences, including sorting, scanning, mailing, and arranging for courier services.
  • Contacting Financial Consultants and customers for claim cheque collection.
  • FOLLOWING UP on Grant and Court Order to facilitate claims payment.
  • Generating letters for claims with instalment payments due.
  • Making phone calls to clinics/hospitals for validation and follow-up with medical institutions for information/documents and on any outstanding requirements required for claims processing.
  • Providing administrative support in retrieval and return of original documents to customers.
  • Supporting the team in administrative and operational duties and ad-hoc duties as assigned.

About the Team:
You will be part of a dynamic team that values collaboration, open communication, and continuous learning. We offer a range of benefits and opportunities for growth and development.

Your Qualifications:
To be successful in this role, you should have:

  • A minimum GCE 'A' levels or Diploma holder.
  • Passed English and Mathematics with good credit.
  • Good communication and interpersonal skills.
  • Proficient in MS Office – Word, PowerPoint, Excel, Outlook.

About the Salary:
The estimated salary for this role is SGD $40,000 - $50,000 per annum, depending on experience and qualifications.



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