Claims Operations Coordinator
2 days ago
Job Title: Claims Operations Coordinator
Salary Range: SGD 40,000 - SGD 55,000 per annum
Location: Ang Mo Kio, Autocare
About the Role:
The Claims Operations Coordinator is a key member of our team, responsible for assisting customers with filing accident reports, submitting claims, and liaising with insurance companies. This role requires strong communication and problem-solving skills to manage repair operations, coordinate spare parts quotations, and handle vehicle repairs and collection.
Key Responsibilities:
- Assist customers to file accident reports and explain the claim procedure;
- Assist customers to submit claims, follow up, and liaise with insurance company regarding claims;
- Manage claims/repair operations of the workshop;
- Source/enquire spare parts quotation for all repairs;
- Coordinate with owner/surveyor for survey and finalize all repairs;
- Liaise with customer's vehicle for repair & collection;
- Fleet control customer vehicles during their claim time;
- Provide customer service to existing and new customers;
- Perform ad-hoc duties assigned by the supervisor;
Requirements:
- At least 1 year of relevant work experience in the automotive industry;
- Self-motivated, proactive, and able to work independently with minimum supervision;
- Possess valid Class 3 driving license (a plus);
- 6 days' work week;
Tell Employers What Skills You Have:
- Microsoft Excel;
- Claims Handling;
- Accident Reporting;
- Automotive Repair;
- Vehicles;
- Adaptability;
- Good Communication Skills;
- Driving License;
- Class 3 Driving License;
- Spare Parts;
- Time Management;
- Automobile Industry;
- Automotive Parts;
- Automotive Component;
- Microsoft Word;
- Customer Service;
- Able To Work Independently;
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