Claims Operations Coordinator

2 days ago


Singapore COMPLETE VMS PTE. LTD. Full time

Job Title: Claims Operations Coordinator

Salary Range: SGD 40,000 - SGD 55,000 per annum

Location: Ang Mo Kio, Autocare

About the Role:

The Claims Operations Coordinator is a key member of our team, responsible for assisting customers with filing accident reports, submitting claims, and liaising with insurance companies. This role requires strong communication and problem-solving skills to manage repair operations, coordinate spare parts quotations, and handle vehicle repairs and collection.

Key Responsibilities:

  • Assist customers to file accident reports and explain the claim procedure;
  • Assist customers to submit claims, follow up, and liaise with insurance company regarding claims;
  • Manage claims/repair operations of the workshop;
  • Source/enquire spare parts quotation for all repairs;
  • Coordinate with owner/surveyor for survey and finalize all repairs;
  • Liaise with customer's vehicle for repair & collection;
  • Fleet control customer vehicles during their claim time;
  • Provide customer service to existing and new customers;
  • Perform ad-hoc duties assigned by the supervisor;

Requirements:

  • At least 1 year of relevant work experience in the automotive industry;
  • Self-motivated, proactive, and able to work independently with minimum supervision;
  • Possess valid Class 3 driving license (a plus);
  • 6 days' work week;

Tell Employers What Skills You Have:

  • Microsoft Excel;
  • Claims Handling;
  • Accident Reporting;
  • Automotive Repair;
  • Vehicles;
  • Adaptability;
  • Good Communication Skills;
  • Driving License;
  • Class 3 Driving License;
  • Spare Parts;
  • Time Management;
  • Automobile Industry;
  • Automotive Parts;
  • Automotive Component;
  • Microsoft Word;
  • Customer Service;
  • Able To Work Independently;


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