
Full-Time Prepaid Ambassador
5 days ago
Job Overview
We are seeking a skilled Prepaid Ambassador to join our team in Bugis and Tampines. In this role, you will be responsible for assisting customers with creating accounts and downloading our app.
You will guide them on using the app and navigating our microsite, while also helping them with Q-matic system and issuing Q tickets.
In addition, you will support SIM and router exchanges as well as eSIM activations, assist with prepaid top-ups, and provide general inquiries.
Key Responsibilities:
- Assist customers in creating accounts and downloading the app.
- Guide customers on using the app and navigating the microsite.
- Help customers with Q-matic system and issuing Q tickets.
- Support SIM and router exchanges and eSIM activations.
- Assist with prepaid top-ups and general inquiries.
Requirements:
- Excellent communication skills.
- Good interpersonal skills.
- Able to work in a fast-paced environment.
- Ability to multitask and prioritize tasks effectively.
What We Offer:
- A competitive salary package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
About This Role
This is a full-time position working 5 days a week. The ideal candidate will have excellent time management skills, be proactive, and possess a positive attitude.
We're Looking For Someone Who:
- Is highly organized and able to manage multiple tasks simultaneously.
- Has excellent problem-solving skills.
- Is customer-focused and provides excellent service.
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