Customer Support Ambassador

3 days ago


Singapore beBeeAmbassador Full time
Customer Support Ambassador

We are seeking a skilled Customer Support Ambassador to join our team.

This is a part-time role that requires the ability to work in a fast-paced environment and provide exceptional customer service. As a Customer Support Ambassador, you will be responsible for guiding customers through various digital processes and ensuring they have a positive experience with our services.

  • Guide customers to create digital IDs
  • Assist customers with app download and navigation
  • Provide support for microsite usage
  • Help manage Q-matic system and issue queue tickets
  • Assist with SIM and router exchange procedures
  • Support customers with prepaid top-ups
  • Respond to general enquiries at the service area

To be successful in this role, you should have excellent communication skills, be able to work well under pressure and have a passion for delivering exceptional customer experiences.

Requirements
  • Comfortable with customer-facing roles in a retail setting
  • Able to commit to shift work including weekends

If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you



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