Bellman
2 months ago
At Accor, we are seeking a skilled and experienced Bellman to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring the smooth operation of our bell desk.
Key Responsibilities:- Supervise and coordinate the activities of bell staff, including assigning duties, monitoring performance, and providing training and support as needed.
- Greet guests upon arrival, assist with luggage handling, and escort guests to their rooms while providing a warm and welcoming atmosphere.
- Maintain a thorough knowledge of hotel facilities, services, and amenities, as well as local attractions and points of interest, to provide accurate information and recommendations to guests.
- Oversee the organization and storage of luggage, ensuring that all items are handled securely and efficiently.
- Arrange transportation services for guests, including coordinating taxi services, shuttle transfers, and valet parking as required.
- Maintain cleanliness and orderliness of the bell desk area, including luggage carts, bell carts, and storage facilities.
- Handle guest inquiries, requests, and complaints promptly and courteously, escalating issues to management when necessary to ensure guest satisfaction.
- Collaborate with other departments, such as front desk, concierge, and valet parking, to ensure seamless coordination of guest services.
- High school diploma or equivalent required; additional education or training in hospitality management is a plus.
- Minimum of 3 years of experience in a bell services or guest services role, with at least 4 years in a supervisory or leadership capacity.
- Excellent interpersonal and communication skills, with the ability to interact effectively with guests, colleagues, and management.
- Strong leadership and organizational abilities, with a focus on teamwork, collaboration, and attention to detail.
- Knowledge of local area attractions, transportation options, and hospitality industry trends.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, as required by the needs of the hotel.
We are a vibrant and inclusive team that values diversity and promotes a positive work environment.
Benefits:- 5-day work week
- Staff meal and laundry are provided
- Comprehensive Insurance Coverage
- Flexi benefits (dental/Optical)
- Peek Discount (Rooms & F&B)
-
Bellman
4 weeks ago
Singapur, Singapore Accor Full timeJob Title: Bellman Job Summary: We are seeking a highly skilled and experienced Bellman to join our team at Mondrian Singapore. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service, ensuring the smooth operation of the bell desk, and supervising the activities of bell staff. Responsibilities: *...
-
Bellman
2 months ago
Singapur, Singapore Accor Full time{"Job Title": "Bellman", "Job Description": "Job SummaryWe are seeking a skilled Bellman to join our team at Accor. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring the smooth operation of our bell desk.Key ResponsibilitiesSupervise and coordinate the activities of bell staff, including...
-
Bellman
1 month ago
Singapur, Singapore Accor Full timeJob Title: BellmanAt Accor, we are seeking a highly skilled and experienced Bellman to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring the smooth operation of the bell desk.Key Responsibilities:Supervise and coordinate the activities of bell staff, including assigning duties,...
-
Bellman
1 month ago
Singapur, Singapore RAFFLES Full timeJob Title: BellmanWe are seeking a highly skilled and experienced Bellman to join our team at Raffles Hotel Singapore. As a key member of our front-of-house team, you will be responsible for ensuring the smooth operation of our hotel entrance and driveway, providing exceptional service to our guests, and contributing to the creation of memorable experiences...
-
Bellman
2 months ago
Singapur, Singapore RAFFLES Full timeJob Title: BellmanAt Raffles Hotel Singapore, we are seeking a skilled and experienced Bellman to join our team. As a key member of our hotel staff, you will be responsible for ensuring the smooth operation of our entrance and driveway, providing exceptional service to our guests, and contributing to the overall success of our hotel.Key...
-
Bellman (Conrad Singapore Orchard)
5 months ago
Singapur, Singapore Hilton Full timeBellman (Conrad Singapore Orchard)( Job Number: HOT0AP0T) Work Locations :Conrad Singapore Orchard1 Cuscaden RdSingapore249715 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who...
-
Bellman
4 weeks ago
Singapur, Singapore RAFFLES Full timeJob DescriptionThe Bellman is responsible for supervising and handling all porterage tasks in a detailed and timely manner, while participating in creating memorable Raffles Hotel Singapore experiences for residents.Key ResponsibilitiesManage all porterage tasks, ensuring smooth operations and adherence to hotel standards.Welcome residents and guests,...
-
Bellman
6 months ago
Singapur, Singapore Accor Full timeCompany Description Mondrian Singapore Introduction A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at...
-
Bellman - Hotel Porterage Supervisor
2 months ago
Singapur, Singapore RAFFLES Full timeJob DescriptionJob Title: Bellman - Hotel Porterage SupervisorJob Summary:We are seeking a highly skilled and experienced Bellman to join our team at Raffles Hotel Singapore. As a Bellman, you will be responsible for supervising and handling all porterage tasks in a detailed and timely manner, while also participating in creating experiential and memorable...
-
Doorperson / Bellman
2 months ago
Singapur, Singapore Marina Bay Sands Full timeJob SummaryWe are seeking a highly skilled and customer-focused Doorperson/Bellman to join our team at Marina Bay Sands. As a key member of our Guest Services team, you will be responsible for ensuring a seamless and memorable experience for our guests from arrival to departure.Key ResponsibilitiesProvide exceptional customer service to guests, responding to...
-
Doorperson / Bellman
4 weeks ago
Singapur, Singapore Marina Bay Sands Full timeJob SummaryWe are seeking a highly skilled and experienced Doorperson/Bellman to join our team at Marina Bay Sands. As a key member of our Guest Services team, you will be responsible for ensuring a seamless and memorable experience for our guests.Key ResponsibilitiesPrepare the workstation at the start of each shift and ensure all equipment and required...
-
Bellman Team Lead
2 months ago
Singapur, Singapore Accor Full timeJob SummaryThe Bellman Team Lead will play a key role in providing exceptional guest service and ensuring the smooth operation of the bell desk at our hotel. This is a supervisory position that requires strong leadership and organizational skills, as well as excellent communication and interpersonal abilities.Key ResponsibilitiesSupervise and coordinate the...
-
Concierge and Bell Operations Manager
1 month ago
Singapur, Singapore Marriott International Full timeJob SummaryWe are seeking a highly skilled and experienced Concierge and Bell Operations professional to join our team at Marriott International. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our concierge and bell services.Key ResponsibilitiesSupervise and...
-
Concierge and Bell Operations Specialist
4 weeks ago
Singapur, Singapore Marriott International Full timeJob SummaryWe are seeking a highly skilled and experienced Concierge and Bell Operations Specialist to join our team at Marriott International. As a key member of our front desk and bell services team, you will be responsible for ensuring the satisfaction and comfort of all guests, while maintaining the highest standards of service and hospitality.Key...
-
Doorperson
1 month ago
Singapur, Singapore Marina Bay Sands Full timeJob Title: Doorperson / BellmanJob Summary:We are seeking a highly skilled and customer-focused Doorperson / Bellman to join our team at Marina Bay Sands. As a key member of our Guest Services team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from arrival to departure.Key...
-
Guest Relations Agent
6 months ago
Singapur, Singapore Marriott International Full timeJOB SUMMARY Responsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. The Concierge is also responsible for ensuring all Bell associates conduct their work ethically and with integrity. The Concierge should also be fully aware of and acts in...
-
Doorperson / Bellman
6 months ago
Singapur, Singapore Marina Bay Sands Full timeJOB SCOPE 1) Accomplish Day to Day Operations Prepare workstation at the start of shift and ensure all equipment and required work materials are in order. Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and...
-
Guest Services Supervisor
6 months ago
Singapur, Singapore Marina Bay Sands Full timeSummary of Job Responsibilities As a Guest Services Supervisor, you will be responsible for the overall Guest Services Operations during your shift. This comprises of storage rooms, manpower deployment and break board management. Lead a team of Guest Services Dispatchers, Bell Captains and front-line bellmen and doorman in achieving service excellence...