Hotel Operations Coordinator

2 weeks ago

Singapore beBeeLeadership Full time $2,500 - $3,400
Hotel Operations Coordinator Job Description

This role involves overseeing housekeeping operations to ensure rooms and public areas meet the hotel's high standards of cleanliness. The Hotel Operations Coordinator will inspect rooms, manage inventory of supplies, and ensure efficient room turnover.

The position requires strong leadership, attention to detail, and the ability to work independently and under pressure. Key responsibilities include:

  • Inspecting rooms and public areas to ensure cleanliness level conforms to hotel standards.
  • Maintaining an inventory of housekeeping supplies and equipment.
  • Monitoring turnover of rooms to ensure housekeeping efficiency.
  • Organizing work activities for shift commencement and completion.
  • Planning resources and allocating work assignments to team members.
  • Supervising work performance to ensure cleaning and maintenance are carried out in accordance to Standard Operating Procedures (SOPs).
  • Executing response and recovery actions during emergencies.
  • Resolving guests' concerns and feedback.
  • Conducting training and coaching for team members.
  • Assisting with cleaning duties as and when required.

To succeed in this role, you should have:

  • A minimum 1 year of supervisory experience in housekeeping operations.
  • The ability to perform rotating shifts, including weekend and public holidays.
  • A positive work attitude and good communication, interpersonal, and leadership skills.
  • Good observation and attention to details.
  • The ability to work independently and take initiative.

This is a challenging yet rewarding role that offers opportunities for growth and development within the hospitality industry.

Key Requirements

Qualifications: A degree or diploma in Hospitality, Hotel Management, or a related field would be an asset.

Experience: Minimum 1 year of supervisory experience in housekeeping operations.

Skills: Excellent communication and interpersonal skills, strong leadership skills, and the ability to work independently and under pressure.

Personal Qualities: Positive work attitude, good observation and attention to details, and the ability to take initiative.

What We Offer

This role offers a competitive salary package, excellent benefits, and opportunities for growth and development within the hospitality industry.

As a Hotel Operations Coordinator, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are the same. You will be part of a dedicated team that is passionate about delivering exceptional guest experiences.

How to Apply

If you are a motivated and results-driven individual who is passionate about hospitality, please submit your application, including your resume and a cover letter, to [insert contact information].

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