Customer Service Liaison

3 days ago


Singapore SURPASS STAFFING PTE. LTD. Full time
Job Description

We are seeking a highly skilled Customer Service Liaison to join our team at Surpass Staffing PTE. LTD.

About the Role

The ideal candidate will have a strong background in customer service, with excellent communication and problem-solving skills.

This role is responsible for handling all inbound sales enquiries, updating and following up with customers on repair status, and managing payments.

Responsibilities
  • Handle all inbound sales enquiries via walk-in, email, or WhatsApp
  • Update and follow up with customers on repair status
  • Manage payments and handle other ad-hoc administrative duties
Requirements

To be successful in this role, you will need:

  • A minimum of 2-3 years' experience in customer service
  • Strong verbal and written communication skills
  • Ability to multitask, prioritize, and manage time effectively
Working Hours

The working hours for this role are:

  • Monday to Friday: 10:00am - 7:00pm
  • Saturday: 10:00am - 3:00pm
  • Closed on Sunday and public holidays
Benefits

As a valued member of our team, you can expect:

  • Opportunities for career growth and development
  • A competitive salary package, estimated at SGD $40,000 - $60,000 per annum


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