Customer Support Representative Graduate Program for Financial Markets
1 month ago
Bloomberg is a global leader in financial information and news, providing decision-makers with critical insights through innovative technology.
We are seeking highly motivated individuals to join our 2026 Customer Support Representative Graduate Program. This program offers the opportunity to gain hands-on experience in customer support, technical training, and professional development.
Responsibilities:
- Provide exceptional customer service to clients worldwide, handling inquiries via phone, email, and messaging platforms.
- Collaborate with internal teams to resolve complex issues, ensuring seamless communication and adherence to company standards.
- Develop strong relationships with clients, including CEOs and executive managers, to deliver technical training and provide access to proprietary data and information.
Requirements:
- Currently studying towards a Bachelor's degree or above, graduating between November 2025 to August 2026.
- Available for a 10-week summer internship from May to July 2025.
- Fluency in English, with business proficiency and Mandarin language skills for managing respective clients.
- Previous experience in customer support or stakeholder management, demonstrating ability to work under pressure and maintain attention to detail.
- Strong interest in financial markets, technology, and aspiration to work in the financial services industry.
What We Offer:
- Comprehensive training program covering Bloomberg products, services, and global financial markets.
- Opportunities for professional growth and career advancement within the organization.
- Collaborative and dynamic work environment, supporting a diverse team of professionals worldwide.
Compensation and Benefits:
- Competitive salary range: $55,000 - $65,000 per annum, commensurate with experience and location.
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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