Strategic Banking Operations Manager
4 weeks ago
We are seeking a seasoned Deposit Team Lead to join our team at DBS BANK LTD. This role will be responsible for managing the team to ensure timely and accurate completion of daily operational work and prompt follow-up on outstanding issues.
About the RoleThis is a key position that requires strong leadership skills, excellent communication abilities, and a deep understanding of banking operations. The successful candidate will have a proven track record in process improvement, analytical skills, and experience in financial institutions with minimum 6 years of regulatory and banking operations knowledge.
Responsibilities- Manage a high-performing team to achieve business objectives and drive performance improvements
- Develop and implement process improvements to enhance efficiency, quality, and customer satisfaction
- Collaborate with various stakeholders to understand business problems, propose solutions, and leverage data-driven insights to inform decision-making
- Ensure timely updates of PRMs and SOPs, and communicate effectively with the team
- Support area managers on projects and initiatives, engage and coach team members on process improvements, and manage team performance
- Minimum 6 years of experience in financial institutions with regulatory and banking operations knowledge
- Strong leadership and management skills, with experience in people management
- Excellent analytical and problem-solving skills, with ability to work under stress
- Proficient in Microsoft Office, especially Excel and PowerPoint
- Demonstrated experience in analytics, with large datasets, and ability to develop and implement models with demonstrable impact
A competitive salary range of SGD $120,000 - $180,000 per annum, depending on experience, plus benefits package and opportunities for professional growth and development.
Join our dynamic team at DBS BANK LTD. and contribute to shaping the future of banking operations.
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