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1 week ago
We are seeking a strategic leader to strengthen relationships within our industry ecosystem. This role plays a critical part in fostering strong, ongoing connections with current members and driving growth and transformation.
Main Responsibilities:
- Develop and implement a member engagement plan to foster strong relationships with current members
- Plan and execute communication touchpoints (e.g., newsletters, updates, WhatsApp, EDMs) to share the latest programmes, activities, and opportunities
- Proactively gather feedback and insights from members to inform programme development and advocacy efforts
- Identify and recruit new members with aligned interests and growth potential
- Lead the onboarding process, ensuring new members are welcomed and integrated into the ecosystem effectively
- Curate and maintain updated member profiles and engagement records
- Co-develop meaningful events and initiatives with industry collaborators
- Support key industry events and outreach efforts, ensuring strong participation and relevant programming
Ideal Candidate
A strategic communicator with strong interpersonal skills and a flair for community building. Passionate about helping businesses grow and collaborating with industry stakeholders.
Required Skills and Qualifications
- 3+ years of experience in membership relations, business development, industry associations or similar roles
- Strong organisational and project management skills
- Familiarity with the design/furniture/SME ecosystem is a bonus
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