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A Quality Assurance Role Ensuring High Standards
2 weeks ago
A quality assurance officer is a vital role in any organization, responsible for ensuring that products or services meet the required standards. In this position, you will be working closely with various teams to identify and mitigate potential risks, while maintaining a high level of customer satisfaction.
Key Responsibilities:- Conduct regular call reviews to ensure quality standards are met
- Review closed sales calls to identify areas for improvement
- Promptly report any potential quality issues to management
- Prepare and send QA related reports to stakeholders
- N-Level qualification
- 1-2 years of experience in banking or finance
- Strong attention to detail and ability to maintain focus
- Monday – Friday, 9.00am to 6.30pm
- Novena location
- $2400 - $2800 salary range
