Business Process Transformation Specialist

4 days ago

Singapore beBeeInnovation Full time $160,000 - $200,000
Business Process Transformation Expert

The Business System and Process Manager plays a pivotal role in leading projects that transform customer experiences in the Asia Pacific region.

Key Responsibilities:
  • Drive end-to-end cross-functional programs to improve customer experiences within e-commerce marketplaces.
  • Apply best-in-class project management practices to plan, implement, and monitor projects effectively.
  • Serve as a solution architect, collaborating closely with engineering teams to design, develop, and deliver scalable capabilities.
  • Champion User Acceptance Testing (UAT) and change management strategies to ensure smooth adoption of new business processes.
  • Leverage innovative technologies to drive efficiency gains and automate repetitive tasks.
Requirements:
  • 8+ years of experience in business process management, system implementation, project management, or a related field.
  • Experience leading cross-functional teams and managing complex projects.
  • Proficiency in project management methodologies such as Agile, Scrum, and Waterfall.
  • Familiarity with CRM, ERP, and other enterprise systems.
  • A proven ability to influence and collaborate across all levels of the organization thanks to excellent communication skills.
  • Strong analytical and problem-solving skills.

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