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Clinical Service Quality Manager

2 months ago

Singapore KK WOMEN'S AND CHILDREN'S HOSPITAL PTE. LTD. Full time
Job Title: Assistant Manager, Clinical Service Quality

KK WOMEN'S AND CHILDREN'S HOSPITAL PTE. LTD. is seeking a highly skilled and experienced Assistant Manager, Clinical Service Quality to join our team. The successful candidate will be responsible for providing leadership and coordination of clinical service and strategic planning skills to drive the success of the home visiting program.

Key Responsibilities:
  • Support the team at ground level by providing leadership in coordination of clinical service and strategic planning skills to drive the success of the home visiting program.
  • Support and build strong relationships with various clinical disciplines in effective service delivery by active engagement with stakeholders, community partners, funders, and government agencies.
  • Coordinate a clear roadmap for the program's growth and ensure alignment with organizational goals.
  • Bring expertise in program development, including designing effective strategies for outreach, recruitment, and retention of participants.
  • Streamline processes, optimize resource allocation, and improve overall efficiency in delivering services.
  • Establish quality assurance protocols, monitor performance metrics, and implement necessary changes to maintain program effectiveness and compliance.
  • Oversee data analysis, performance evaluation, and reporting to track progress, identify areas for improvement, and demonstrate the impact of the program to stakeholders.
  • Show leadership personality in steering and supporting program towards achieving evidence-based, best practices in integrated health and social service deliveries.
  • Work with the program lead to scope and track various aspects of program evaluation, plan for resources needed to meet program reporting indicators, and align with the institution's strategic and business objectives.
  • Perform any other duties as assigned by the program lead.
Requirements:
  • Degree with at least 6 years' experience and demonstrated competency (with at least 2 years of managerial/supervisory experience preferred).
  • A fast and efficient worker with the ability to multi-task.
  • Strong interpersonal and communication skills.
  • Strong analytical, organizing, and prioritizing skills.
  • Strong coordinating and facilitation skills.
  • Strong leadership and strategic planning skills.
  • Programme planning and implementation skills.
  • Excellent IT skills, including MS Word, PowerPoint, Excel, and Project.
What We Offer:

KK WOMEN'S AND CHILDREN'S HOSPITAL PTE. LTD. offers a competitive salary and benefits package, as well as opportunities for professional growth and development.