Pathology Operations Leader

Job Title: Asst Director, Pathology Ops

This is a leadership role that oversees pathology operations at a hospital. The Assistant Director drives operational efficiency, leads the centralisation of Anatomic Pathology services across the cluster, and implements patient-centric initiatives through strategic planning and inter-institutional collaboration.

Key Responsibilities:

• Centralise Anatomic Pathology Services within the NHG Cluster.
• Support the Cluster in developing a comprehensive business model for Anatomic Pathology – to improve oversight, enhance quality control and quality assurance measures, strengthen clinical collaborations for clinical excellence, and development of sub-specialty clinical expertise.
• Organise, collate, and present data to the NHG Anatomic Pathology Steering Committee and NHG Digital Pathology Workgroup, for cluster related strategic projects and initiatives.
• Prepare, review, and execute service agreements for the provision of AP services between hospitals, as well as other healthcare clusters or external laboratories.
• Partner with the Cluster and clinical leads for the planning, development and execution of strategic projects and initiatives, effectively, efficiently, and sustainably.

TTSH Pathology's Renovation, Expansion, and Innovation:

• Coordinate the upgrading of facilities and equipment to meet Pathology's service needs.
• Partner with Clinical HOD and clinical leads, to seek out and capitalise on improvement initiatives and opportunities to enhance service quality, productivity and/or efficiency.
• Undertake feasibility, financial evaluation and analyses, to recommend cost-effective, high value, sustainable care models to Clinical HOD and TTSH senior management.
• Partner with Clinical HOD and clinical leads, in process and workflow reviews and process improvement projects i.e., Digital Pathology, Robotics Process Automation, Quality Improvement projects, and adoption of new tools and technologies.

Financial and Resource Management:

• Review of Pathology's financials, business model, expenditures and savings, cost-to-charge ratios, and revision of charges, to optimise Pathology's financial sustainability.
• Utilise data analytics for forecasting areas of high growth and/or high potential, streamlining workflows, reducing waste, and optimising resource allocation.
• Ensure cost-effective use of AI-enabled Digital Pathology, including both off-the-shelf and customisable/trainable AI modules and/or platforms.

Compliance and Governance:

• Support the NHG Cluster Chief of Pathology in harmonising workflows and processes, and monitoring quality indicators for NHG Anatomic Pathology laboratories.
• Assist in ensuring Pathology's compliance to relevant regulations and policies, providing secretariat support for audits and accreditation.

Others:

• Engage, promote, and support inter-, intra-department / hospital level initiatives and events, underpinning the hospital's commitment to excellence in healthcare delivery.

Requirements:

• A bachelor's degree in any discipline, with preference given to candidates with advanced degrees.
• A minimum of 10 years' experience in laboratory and/or operations.
• Strong financial acumen with experience in budgeting, financial analysis, and resource management.
• Prior experience with biosafety management would be advantageous.
• Experience in strategic planning and/or renovation works would be advantageous.
• Meticulous and analytical, with good organisational and coordination skills.
• Excellent interpersonal and communication skills to work collaboratively and effectively with a diverse range of stakeholders.
• Proactive, service-orientated mindset, with a dedication to quality and efficiency in delivering better care to patients.
• Ability to thrive in a fast-paced environment, with a mindset geared towards system-level thinking, continuous improvement and innovation.

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