Strategic Customer Success Lead

5 days ago


Singapore SKYLINE COMMUNICATIONS APAC PTE. LTD. Full time
Company Overview

Skyline Communications APAC PTE. LTD. is a dynamic company that offers a unique opportunity for talented individuals to grow and succeed in their careers.


Estimated Salary

We offer a competitive salary of SGD 8,500 per month, which reflects the level of expertise and experience required for this position.


Job Description

As a Technical Account Manager at Skyline Communications APAC PTE. LTD., you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.


Key Responsibilities
  • Develop and maintain strong relationships with key customers to ensure their technical needs are met and exceeded.
  • Collaborate with cross-functional teams to identify new business opportunities and drive revenue growth.
  • Analyze customer data to identify trends and insights that inform business decisions.
  • Stay up-to-date with industry developments and emerging technologies to provide expert advice and guidance to customers.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Profound knowledge of HFC broadband, IPTV, broadcast, and satellite systems.
  • Experience with TCP/IP, multithreading, web services, and .Net Remoting.
  • Familiarity with HTML, XML, client-server systems, and SNMP.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary.
  • A mobile allowance.
  • Continuous training and growth opportunities.
  • A flexible work environment.
  • A close-knit community of colleagues who share your passion for innovation and excellence.


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