Strategic Customer Success Lead
5 days ago
Skyline Communications APAC PTE. LTD. is a dynamic company that offers a unique opportunity for talented individuals to grow and succeed in their careers.
Estimated Salary
We offer a competitive salary of SGD 8,500 per month, which reflects the level of expertise and experience required for this position.
Job Description
As a Technical Account Manager at Skyline Communications APAC PTE. LTD., you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.
Key Responsibilities
- Develop and maintain strong relationships with key customers to ensure their technical needs are met and exceeded.
- Collaborate with cross-functional teams to identify new business opportunities and drive revenue growth.
- Analyze customer data to identify trends and insights that inform business decisions.
- Stay up-to-date with industry developments and emerging technologies to provide expert advice and guidance to customers.
Required Skills and Qualifications
To succeed in this role, you will need:
- Profound knowledge of HFC broadband, IPTV, broadcast, and satellite systems.
- Experience with TCP/IP, multithreading, web services, and .Net Remoting.
- Familiarity with HTML, XML, client-server systems, and SNMP.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
Benefits
We offer a comprehensive benefits package, including:
- A competitive salary.
- A mobile allowance.
- Continuous training and growth opportunities.
- A flexible work environment.
- A close-knit community of colleagues who share your passion for innovation and excellence.
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