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Global Operations Centre Support Specialist
2 months ago
FIRMUS METAL INTERNATIONAL PTE. LTD. is seeking a highly skilled Global Operations Centre Support Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our data centres and network infrastructure.
Key Responsibilities:- Monitor and manage network operations, server hardware, and alerts from data centre facilities.
- Work in a 24/7 shift-based environment, ensuring timely responses and incident resolution.
- Collaborate with cross-functional teams to deploy, repair, and maintain data centre infrastructure.
- Compile daily monitoring and operational tasks into documents.
- Ensure compliance with physical security procedures and maintain access logs and service reports.
- Diploma or Professional certification in Electrical, Mechanical, Computer Science/Information Technology or equivalent experience.
- At least two years of working experience in Data Centres or 24/7 critical environment management.
- Proficient in network and server hardware troubleshooting.
- Basic understanding and experience with electrical and mechanical systems commonly used in a Data Centre.
- Working knowledge and experience with monitoring & ticketing tools.
- A dynamic and challenging work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
