Data Centre Operations Specialist
3 weeks ago
At Beyondsoft Technology (Singapore) Pte Ltd, we are seeking a skilled Data Centre Operations Specialist to join our team. The successful candidate will be responsible for identifying and implementing opportunities to enhance Data Centre Operations, focusing on production stability, stakeholder experience, and service quality.
The ideal candidate will have a strong analytical mindset and technical proficiency in production systems, with effective problem-solving capabilities. Experience with Data Centre facilities, including temperature/humidity monitoring systems, smoke detection, fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTV, keypress units, etc. is highly advantageous.
The selected candidate will be a key contributor to our team, working closely with colleagues to ensure operational targets are met and compliance with safety and regulatory standards in production is maintained.
We are looking for a highly motivated and detail-oriented individual who is able to work shift duties and has a strong passion for process improvement and optimization.
- Key Responsibilities:
- Identify and implement opportunities to enhance Data Centre Operations, focusing on production stability, stakeholder experience, and service quality.
- Identify automation opportunities within production processes to streamline operations and reduce manual intervention.
- Timely escalation, communication, and resolution of major incidents, following the escalation matrix.
- Participate in troubleshooting system and network connectivity issues before escalation.
- Track production metrics and performance indicators to ensure operational targets are met.
- Ensure compliance with safety and regulatory standards in production.
Requirements:
- Bachelor's degree in computer science/information technology/engineering or equivalent.
- Minimum 3 years of IT experience as a Level 1 Production Operations Engineer.
- Strong analytical skills for process improvement and optimization.
- Technical proficiency in production systems with effective problem-solving capabilities.
- Experience with Data Centre facilities, including temperature/humidity monitoring systems, smoke detection, fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTV, keypress units, etc.
- Familiarity with AWS tools such as CloudWatch and CloudTrail is advantageous.
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