Data Centre Operations Manager

1 month ago


Singapore ExcelRedstone Full time
Data Centre Operations Manager

ExcelRedstone is seeking an experienced Data Centre Operations Manager to oversee our data centre operations team. Based on site at our client Data Centre locations, the role is responsible for the delivery of all works by our operations team. The Data Centre team support the client environment 24/7/365 across the client's DC locations.

Key Responsibilities:
  • Ensuring that all data centre operations are carried out in a safe, efficient, and effective manner
  • Ensuring that the client facility is well maintained in accordance with client standards, making sure all controls are understood, implemented and upheld by the Data Centre team.
  • Monitoring Data Centre systems and infrastructure, to ensure proper functioning and management
  • Developing and implementing policies and procedures for data centre operations
  • Managing the day-to-day operations of the data centre
  • Managing the day-to-day activities of the data centre staff
  • Ensuring that all data centre staff are properly trained and follow all policies and procedures
  • Setting team workloads, communicating goals and deadlines
  • Establishing performance metrics for employees to measure their productivity and effectiveness
  • Conducting performance reviews and managing performance improvement where appropriate.
  • Liaising with the customer to determine objectives and strategy
  • Creating service reports as required on a weekly and monthly basis as well as ad hoc requirements
  • Conducting audits and health checks of the operations to ensure high service quality
  • Building effective relationships with the client's internal IT Service teams and the key stakeholders


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