Cloud Support Specialist

2 weeks ago


Singapore beBeeCloud Full time $4,000 - $8,000
Job Title:
Cloud Support Specialist

The ideal candidate will have excellent technical skills and strong communication abilities to provide exceptional support to our clients.

About the Role:
We are seeking a highly motivated Cloud Support Specialist to join our team. As a Cloud Support Specialist, you will be responsible for providing on-site technical support at client premises for web-based applications and software. You will work closely with internal teams to resolve technical issues and ensure timely delivery of projects.

Key Responsibilities:
  • Provide on-site support to end-users addressing technical queries and issues related to company's web-based applications and software.
  • Create and manage support tickets via JIRA including acknowledging user requests assigning ticket numbers and ensuring timely follow-up.
  • Guide and support agency helpdesk staff in installation and configuration of Microsoft Word add-ins.

Required Skills & Qualifications:
  • 1-2 years of experience in IT support cloud or application support roles.
  • Exposure to cloud platforms like AWS Azure or GCP.
  • Understanding of 3 Tier architecture.
  • Familiarity with microservices architecture and containerized applications Docker/Kubernetes is a plus.

Benefits:
This role offers a unique opportunity to work with cutting-edge technology and collaborate with experienced professionals in the industry. You will have the chance to grow your skills and knowledge while contributing to exciting projects.

How to Apply:

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