Strategic Change Management Director

2 days ago


Singapore TD SYNNEX Full time

Job Summary:

We are seeking an experienced Strategic Change Management Director to lead our ERP migration project. The ideal candidate will have extensive change management experience, particularly in the APAC region, and will ensure a smooth transition by driving user adoption and managing resistance.

About Us:

TD SYNNEX is a global leader in the technology distribution industry, providing innovative solutions to help businesses succeed. Our company values diversity, equity, and inclusion, and we strive to create a workplace where everyone can thrive.

Compensation Package:

The estimated salary for this position is between $120,000 and $180,000 per year, depending on experience. In addition to a competitive salary, we offer a range of benefits, including elective benefits, growth opportunities, and a supportive work environment.

Responsibilities:

  • Develop and Execute a Change Management Strategy: Develop and execute a tailored change management strategy to support our ERP migration project. Align change initiatives with project milestones, focusing on cultural and business practices in SG, MY, and HK.
  • Engage and Manage Stakeholders: Engage and manage stakeholders at all levels to address concerns and promote buy-in. Build strong relationships with business units to support the transition.
  • Provide Training and Support: Design training programs in conjunction with the project team to equip employees with SAP ERP skills. Create support materials in conjunction with the project team, such as guides and FAQs, to facilitate the transition.
  • Manage Resistance: Identify and address potential resistance, working with leadership and HR to foster a positive change environment. Monitor feedback and adjust strategies as necessary.
  • Cultural Sensitivity: Adapt change management approaches to regional cultural nuances to ensure acceptance and effectiveness.
  • Change Impact Assessment: Assess the impact of the ERP migration on different business units and processes and develop action plans to mitigate risks.
  • Collaboration and Leadership: Work closely with the ERP project team, IT, and business units to align change management activities with project goals. Lead workshops and sessions with key stakeholders.
  • Monitoring and Reporting: Track change management progress and report to senior leadership. Provide post-implementation support to ensure sustained adoption.

Requirements:

  • Education: Bachelor's degree in a related field; certifications like Prosci or ACMP are preferred.
  • Experience: 9+ years in change management, with a focus on large implementations, strong experience in the APAC region, with a deep understanding of cultural nuances in SG, MY, and HK.
  • Skills: Strong management and interpersonal skills, ability to manage complex organizational dynamics and lead change in multicultural environments, proficiency in change management methodologies and tools.


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